Reimagining Retail in the Time of Coronavirus
Tuesday, August 18, 2020
1:00 – 2:00 pm EST
How Can Retailers Build Trust With Their Customers During & After COVID-19? From pop-up exclusives to showrooms, the store had become a curated technology-rich experience giving customers more of what they value: personalization, convenience, speed, and instant gratification. But what will customers want now in our post-pandemic world? What is the right mix of safety and convenience that will build back trust? How will concerns for safety and the future shape new behaviors and expectations? Will efforts to provide safety like temperature checks and appointment-only hours be seen as inconveniences or reassurance? Teague is excited to host a dynamic panel of design and innovation experts to discuss the post-pandemic future of retail and how the role of the store might innovate to rebuild consumer trust!
