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Club Level Feature- Cigna

Cigna Global Health Benefits® Business-to-Government: Caring for Foreign Government Personnel around the World
In a rapidly changing world, foreign governments need an experienced partner to keep their citizens well.  

The Air War College in Montgomery, Alabama is the senior US Air Force professional military school. Its instructors educate American military and agency personnel, as well as thousands of non-US residents from 41 nations around the globe. It was at a global military college such as this that a young Afghanistan solider was studying when he took a motorcycle ride that would change his life – and demonstrate the value of having comprehensive health and well-being coverage provided by his home country’s government.

When medics arrived on the accident scene, it was clear that the young solider was paralyzed from the waist down and that there was a language barrier. Fortunately, when hospital staff contacted Cigna Global Health Benefits (GHB), the injured man’s insurance provider, they were able to quickly connect with Arabic-speaking team members who translated, explained the US healthcare system process to our client, coordinated his care and reassured him at a frightening time.

Foreign Government Responsibility for Citizenry

Foreign governments, embassies, and consulates regularly send their employees and citizens abroad for a variety of reasons, including regular employment and mission work, to receive medical care and to further their education. In these instances, the foreign government has a responsibility to ensure the safety and welfare of its citizens abroad.

Assigning foreign government personnel and their families abroad is one of the most critical decisions a country has to make, and selecting appropriate healthcare coverage is an integral part of this decision.

Cigna GHB’s Business-to-Government Team

Cigna, a Fortune 100 global health insurance company providing superior quality healthcare, clinical management, and wellness solutions to more than 95 million customers across 200 countries around the globe, works with customers to help them lead a healthy life with personalized health and wellness services and solutions. Our global reach guarantees our clients with 24/7 customer support, multilingual call centers located in nine global locations, specialized clinical services, and access to 1.5 million medical and healthcare professionals and facilities worldwide.

With more than 25 years of experience in providing health care solutions to foreign governments, Cigna’s Business-to-Government segment includes customized, locally compliant health coverage solutions that cater to travelers and globally mobile assignees who require coverage for health issues ranging from routine care to life-threatening medical emergencies while outside of their country of residence. Trained to be culturally sensitive and to service the whole client, Cigna’s Business-to-Government team is the healthcare solution of choice for foreign governments around the world.

Dedicated Care – Anywhere

The Cigna Business-to-Government team is comprised of an integrated, multi-lingual, dedicated sales and service delivery model to interface with foreign government personnel and staff in person and virtually, ensuring that the right mix of healthcare solutions are implemented and aligned to meet their employees’ needs. Cigna Global Health Benefit’s expansive network of leading healthcare professionals around the globe, with direct provider payment arrangements, uniquely positions us to provide dedicated care from 30 global offices.

Specialized Solutions & Commitment to Service

Designed to meet the needs of clients on long- or short-term global assignments, Cigna’s Business-to-Government offering is unique in the industry. We offer the following benefits to qualified Business-to-Government clients and their family members:

  • Medical, dental and vision coverage
  • Pharmacy coverage
  • Life/accidental death and dismemberment/long-term disability coverage
  • Global TeleHealth – A mobile app that provides 365/24/7 a week secure access to board-certified doctors with private online, and live appointments via video or phone.
  • Pre-assignment assistance – Early assessment, planning, ongoing support and expert coaching to keep globally mobile clients healthy and productive.
  • International Employee Assistance Program – Free 365/24/7 a week confidential assistance with any work, personal or family issues.
  • Medical evacuation (provided through a partnership with ISOS) – Emergency evacuation and transportation when there is an immediate threat to life or limb.
  • Medical Benefits Abroad (MBA) for International business travelersCoverage for injuries and illness incurred while traveling on government-sponsored trips away from home.

Real Life Care – for the Journey

Whether you’re looking for healthcare solutions in the United States or expanding your country’s interest around the world, the Business-to-Government team at Cigna GHB has the products, services and dedicated professionals to ensure your peace of mind.

To learn more, please visit CignaGlobalHealth.com or contact:

Amir Aziz

Senior Client Manager, Cigna Global Health Benefits

111 S. Calvert St.

Baltimore, MD  21202

Email:   amir.aziz@cigna.com
Mobile:  410-952-6409

Fax:     860-730-3929

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